Error uploading images

• 

  blintdesign · Member · Mar 4, 2016 at 12:16 am

  • Copy link
  • Add topic to favorites

  When trying to upload, we get the following message:
  “the file could not be uploaded because an error occurred while uploading”
  I have also tried uploading a tiny sized image in case we were out of space but got the same error.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · Mar 4, 2016 at 1:20 am

  • Copy link

  Hi – Troubleshoot your browser using these instructions. Then try to upload the photos again. Be sure to clear your browser cache, cookies, browser extensions and ad-ons. https://en.support.wordpress.com/browser-issues/

  Here is information on troubleshooting your image upload(s). https://en.support.wordpress.com/images/troubleshooting-images/

• 

  staff-zinnia · Staff · Mar 4, 2016 at 1:57 am

  • Copy link

  There have been other reports of image upload errors tonight. I have tagged this thread ‘modlook’ for staff assistance. Please subscribe to this thread to receive notifications. They will contact you here.

  Please let us know if the issue resolves and you are successful with your upload.

• 

  sandymcfadden · Member · Mar 4, 2016 at 1:58 am

  • Copy link

  Hi blintdesign,

  We just had another bit of time where image uploads weren’t working properly for everyone. A fix was just released a few minutes ago that resolved this though.

  Images should be uploading properly again.

  Can you let us know if you are still having problems uploading images?

  Thanks!

• 

  blintdesign · Member · Mar 4, 2016 at 6:03 am

  • Copy link

  Problem is fixed, thank you.

• 

  sandymcfadden · Member · Mar 4, 2016 at 12:01 pm

  • Copy link

  Perfect, thanks for letting me know for sure!