Error Uploading Pictures to WordPress via Microsoft Surface 2 Tablet

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  avenuenguitars · Member · Mar 31, 2014 at 9:18 pm

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  When uploading a picture to my products page on my website, the upload status bar will fill up, say complete, then say “Error, please try again later” …… ??? I emptied the cache etc. Not sure what’s wrong here. Maybe poor compatibility with the tablet and WordPress?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 31, 2014 at 9:19 pm

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  There is no phone support here. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  timethief · Member · Mar 31, 2014 at 9:22 pm

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  These are the only accepted image file types
  .jpg
  .jpeg
  .png
  .gif
  http://en.support.wordpress.com/accepted-filetypes/

  This is a link to instructions for uploading a header image http://en.support.wordpress.com/themes/custom-header-image/#uploading-a-custom-header-image

  For uploading images posts and pages see here http://en.support.wordpress.com/images/
  Here are more details about the options for uploading images http://wpbtips.wordpress.com/2009/04/26/images-the-three-link-options/
  For troubleshooting images see here > http://en.support.wordpress.com/images/troubleshooting-images/

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  jackiedana · Member · Apr 7, 2014 at 10:06 pm

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  Sorry for the delay in responding. When I go to avenuenguitars.wordpress.com it looks like an empty site. Are you asking about a different site on WordPress.com or a site hosted elsewhere?

  If it’s hosted with a different provider, please note that we won’t have access to your site’s files and cannot provide any specific troubleshooting. If this is the case, you may wish to post on the WordPress.org forums for further assistance, http://wordpress.org/support/ .