Error upon reaching Purchases > Add Payment Method page

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  chubbyqq · Member · Nov 22, 2022 at 9:57 am

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  Hi there,

  I received the error below upon reaching the page itself without even entering anything at all. Assistance required. Thanks.

  Error preparing new payment method configuration. Please contact support quoting error HYMNCA.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Nov 22, 2022 at 12:18 pm

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  Hello there,

  It looks like we’ve reached out via email regarding this issue.

  Please be sure to reach back out via that email with any further questions.