Error upon reaching Purchases > Add Payment Method page

  • Unknown's avatar

    Hi there,

    I received the error below upon reaching the page itself without even entering anything at all. Assistance required. Thanks.

    Error preparing new payment method configuration. Please contact support quoting error HYMNCA.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there – I can see our billing team responded via email. Please follow up there if further help is needed.

  • The topic ‘Error upon reaching Purchases > Add Payment Method page’ is closed to new replies.