Error when accessing site

  • Unknown's avatar
    wpb665 · Member ·

    Receiving the following error message when trying to access the site:

    willthenomad.co.uk uses an unsupported protocol.
    ERR_SSL_VERSION_OR_CIPHER_MISMATCH

    Please may you provide some steps on how to rectify this as well as an explanation as to what the cause is?

    Many thanks,
    Will

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    boredtaiga · Member ·

    Hi there,

    It seems like you might be facing difficulties with a self-hosted WordPress.org website, and not with a WordPress.com-hosted one. WordPress.org is a free site-engine software, while WordPress.com is a web hosting company. You can find more information about the differences between WordPress.org and WordPress.com here: https://wordpress.com/support/com-vs-org/

    Your site is facing SSL-related issues, which can only be addressed by your web hosting provider – it seems to be your hosting provider is “ipowerweb”, so please try to get in touch with them about this issue. Unfortunately, over this support channel, we can only assist you with WordPress.com-related questions.

    You can find further support by posting to the WordPress.org support channel, available from here: wordpress.org/support/forums/

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