Error when connecting google woocommerce and my site.

  • Unknown's avatar
    beckylyonsfineart · Member ·

    Hello. I was connecting my google business profile with woocommerce’s googles business ads plugin. When I went to click add to site from the woocommerce page it said there was an error. Now there is a message when I click to go to WordPress admin for my site that says:

    “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    I would like some help with resolving this issue I could not figure it out.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • aleone89 · Staff ·

    Hello there,

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    You would need to reach out to the hosting provider to deactivate a plugin which may be causing that issue.

    I hope this is useful.

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