Error when Connecting Social Accounts
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I’m getting these error each time i try to connect my blog to facebook and other social network
500 status code for “POST /sites/150467010/publicize-connections/new”
And am also getting “This site cannot be accessed.
Remove Site”my site url is jac9ja.ng
The blog I need help with is: (visible only to logged in users)
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And i have tried reconnecting the jetpack plugin multiple time that i even reinstalled WP, still i keep getting same error.
I also contacted my host about any restrictions on my xmlrpc but it was reported none
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Hi jeffproxy,
Thanks for contacting your host already. If you need further help troubleshooting the error message, please contact the Jetpack support team:
Before that, I recommend asking your host to provide the error logs from their servers — this will help the Jetpack team pinpoint what is causing it.
Best of luck!
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I can’t open the link it seems my ip address and country is restricted from accessing the page
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Hi @jeffproxy, I’m not aware of any country blocks on the Jetpack site. I have pinged our Jetpack team to ask if they are aware of any, but might not hear back till tomorrow (Saturday US).
I did a search for jetpack /sites/150467010/publicize-connections/new and have a look at the first bunch of posts from the Jetpack support forum at WordPress.org: https://www.google.com/search?q=jetpack+%2Fsites%2F150467010%2Fpublicize-connections%2Fnew&ie=utf-8&oe=utf-8&client=firefox-b-1-ab
Check through the most recent files there for some clue on what to check, and hopefully I will have some word back on the contact issue soon for you.
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Okay thanks @thesacredpath I will try to contact my host again. But is there anyways someone from over here can help me out? So I can fully start using my blog.
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Thanks, and let us know. What country are you in? It may be that Jetpack is under some of the same country blocks as WordPress.com?
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I tried connecting again and I’m getting
Something which should never happen, happened. Sorry about that. If you try again, maybe it will work.
Error code: -10520 -
Hi there,
I ran your site through the Jetpack debugger and found out that XML-RPC is disabled. In most cases, this is the reason for the connection errors you’re getting.
Please contact your hosting provider and ask them to turn on your site’s xmlrpc.php file.
If this still doesn’t work or you have more questions, just let me know and I’ll be happy to help!
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