Error when editing posts
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I am receiving an error that ‘Updating failed. The response is not a valid JSON response.’ when attempting to edit any current post or create a new post.
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Hi there – A few quick questions to help us understand what you are working with.
1. What’s the URL of the site you are working on?
2. Could you pass us the title of the most recent post to display this error for you?
3. And which computer operating system and web browser are you using? For example, are you using a PC and Google Chrome?
Thanks!
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Thank you so much for your assistance! See below.
1) http://www.ConfidentCalluna.com
2) The Ultimate Reading List for Women Who Embrace Change
3) I am using a PC and Google Chrome (I did try switching browsers to IE and still received the error) -
Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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Thank you for the clarification. I will head over there for assistance. Have a great day, team!
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