Error when trying to access Admin Panel

  • Unknown's avatar
    5arrah · Member ·

    Hello!

    I am getting an error message when I try to log in to my WordPress Admin Panel (at sitename.com/wp-admin). This pops up whether I try to access it different ways, on computer or on phone. The issue is not the password.

    Here is my error message:
    “Warning: Declaration of SbiHelpersPluginSilentUpgrader::download_package($package, $check_signatures = false) should be compatible with WP_Upgrader::download_package($package, $check_signatures = false, $hook_extra = Array) in /home/sarahvdi/public_html/wp-content/plugins/instagram-feed/inc/admin/PluginSilentUpgrader.php on line 24

    Warning: Cannot modify header information – headers already sent by (output started at /home/sarahvdi/public_html/wp-content/plugins/instagram-feed/inc/admin/PluginSilentUpgrader.php:24) in /home/sarahvdi/public_html/wp-includes/pluggable.php on line 1296”

    I would like to fix the problem, which might be a plugin or it says something about an Instagram feed…? However, since I can’t access my Admin Panel, I can’t figure out how to fix the problem. I have a WordPress website hosted by Siteground. I do have access to my Cpanel on Siteground, just not my Admin Panel on WordPress.

    If anyone could help me with this issue that would be so awesome and I would be very much obliged!

    Peace and blessings,
    Sarah

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    5arrah · Member ·

    Actually the website I need help with is sarahvditmars.com (not sdartinspiration.wordpress.com).

  • Unknown's avatar
    5arrah · Member ·

    More information on this issue:

    I changed my WordPress password, but that didn’t change anything.
    Also through my CPanel I made sure it has the current version of WordPress installed, but that didn’t change anything either.
    I cleared my cookies and cache in my Chrome browser, again no effect.

    I was trying to Google how to clear my cache on my WordPress website through my cPanel, but I haven’t figured out how to do that yet.

    I would like to email or call or live chat with WordPress support of any kind, but that doesn’t seem to be available to me, unless I have a paid version of WordPress…?

    Also I am able to access WordPress on my phone through the WordPress app, and I am able to edit Posts and Pages, however when I try to click on Admin Panel, it just takes me to the same error message.

    -Sarah

  • Unknown's avatar
    ryrhino00 · Member ·

    Hi,

    This forum is for sites hosted with WordPress .com

    Your site is using hosting with WordPress .org
    software.

    Please use thewordpress.org forum for help.

    You will need to create an account there to be able to use that forum.

    https://wordpress.org/support/forums/

    If you want to know the differences between .com and .org please read this document.

    https://wordpress.com/com-vs-org/

    Your hosting provider’s support may also be able to help.

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