Error when trying to craft new post

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  nomtasticfoods · Member · Feb 2, 2022 at 1:25 pm

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  It keeps saying the editor has encountered an unexpected error, but no matter what we do, we can’t post anything new? Could you please help? This is our full time job.

  WP.com: Yes
  Correct account: Unknown

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  tenchoenyi · Member · Feb 2, 2022 at 1:50 pm

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  Hello @nomtasticfoods,

  Please try clearing your browser’s cookies and cache:

  https://wordpress.com/support/browser-issues/

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  staff-sheva · Staff · Feb 2, 2022 at 6:54 pm

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  Hi @nomtasticfoods,

  Looking at your account, I see that you don’t have any sites hosted with WordPress.com. I’m afraid that we can’t help directly because we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact your host for further support.

  I hope that points you in the right direction.