Error when trying to join premium using .com.au site, and mapping with wordpress

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  beccarx · Member · Mar 27, 2021 at 3:21 am

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  I want to create a website with a domain name I’ve already purchased ‘www.oceans-apart.com.au’ however, when I choose the option to go for premium and map it with wordpress instead of transfer over, it keeps coming up with an error.

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  beccarx · Member · Mar 27, 2021 at 3:23 am

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  Sorry I didn’t realise this was a community post – has anyone had this problem or would be able to help please? Or know how I can get in touch with someone from wordpress to set up my account?

  Thanks,
  Bec

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  aleone89 · Staff · Mar 29, 2021 at 9:56 am

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  Hello Bec,

  Many thanks for reaching out.

  What error message are you seeing exactly when you’re trying to map the domain?

  Many thanks in advance.