Error while accessing Jetpach Stats

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  viveknath322 · Member · Nov 19, 2012 at 6:35 pm

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  I’m getting the following error message while checking stats.

  User Agent: “Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11”
  Page URL: “http://www.digitaladvices.com/wp-admin/admin.php?page=stats&noheader”
  API URL: “http://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=37032394&charset=UTF-8&color=fresh&j=1:2.0”
  Response code: “403”
  Content length: “3436”

  Why is it so?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 19, 2012 at 6:37 pm

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  Hello there,
  Staff have requested that folks with Jetpack issues post their questions to the existing Jetpack forum at WordPress.org, since it would be easier to keep support focused in one place as much as possible: http://wordpress.org/support/plugin/jetpack

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  kathrynwp · Staff · Nov 19, 2012 at 6:57 pm

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  Thank you for reporting the issue with Jetpack stats. We are working quickly to track down and correct the issue. We will keep you updated as soon as we know more details.

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  kathrynwp · Staff · Nov 19, 2012 at 7:12 pm

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  This issue should now be resolved. Please let us know if you have any further trouble.

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  viveknath322 · Member · Nov 20, 2012 at 2:04 am

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  Thanks for your quick support, now its solved.

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  kathrynwp · Staff · Nov 21, 2012 at 3:30 pm

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  Great, thanks for letting us know.