Error while installing WordPress on a MySQL Server using custom port number

  • Unknown's avatar
    anassl · Member ·

    I am using MySQL Workbench to manage MySQL server, and currently I am able to connect to the databases using the root username and password on a custom port number, (the unique thing I’ve changed recently is the port number).
    Let’s say the new port number is 3366 (instead of 3306), the server is ‘localhost’, and the username is ‘root’, after a service restart, the server is still working and I could get to the connections successfuly.
    Now, using the Web Platform Installer (Windows), I wanted to install a new WordPress website, but when arrived to the step of providing the root password, the wizard returns an error: “The specified password for the user account ‘root’ is not valid, or failed to connect to the database server”
    The provided password is the same used by Workbench to connect successfuly to MySQL.
    any thoughts, please ?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    We provide support only for blogs hosted by wordpress.COM and no others. Your references are to a wordpress.ORG software install that we do not provide support for.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  • Unknown's avatar
    anassl · Member ·

    I agree, well noted, thank you.

    Do I have to delete this post ?

  • Unknown's avatar
    timethief · Member ·

    You’re welcome. You can’t. Only Staff can edit, delete or close threads here. Just leave it and it will fall off the front page soon enough.

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