Error with 360 photos: 'Failed to load the VR scene.'

  • Unknown's avatar
    rva360admin · Member ·

    Hello all!

    I am trying to get Google 360 photos I’ve imported from Google Drive to display on my site. I have it set up so that they display in a table, with each cell taking 50% of horizontal spacing. For testing, I have only one row in the table: one image in the first cell, and an empty cell to the right of it. Here is the code I’m using:

     
<table style="width: 100%;">
<tbody>
<tr>
<td style="width:50%">

    [vr url=http://www.rva-360.com/wp-content/uploads/2017/12/Tredegar-Ironworks-360-001.jpg view=360]
    
</td>
<!--<td style="width:50%">

    
</td>-->
<td></td>
</tr>
<tr>
</tbody>
</table>

    When I click on the image, I get the error, ‘Failed to load the VR scene.’ The relevant page’s link is here:

    http://www.rva-360.com/360-gallery/tredegar-ironworks/

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    drunkentennis · Member ·

    I was able to load and interactive with the 360 image on the mentioned link as well as access the image in Google drive using this link:

    https://drive.google.com/file/d/1WqnG4HpVT5ZUMmO8WvDHB9I4Kp1mCgKn/view?usp=sharing

    I’m using the latest version of Chrome. Perhaps it’s an incompatibility with the browser you’re using.

  • Unknown's avatar
    yoga1103 · Member ·

    Hi rva360admin,

    Your site < http://rva-360.com > is hosted by Dreamhost using WordPress.ORG software, it is not hosted on another WordPress.COM.

    This forum is for WordPress.COM sites. WordPress.ORG has dedicated support forums separately.

    .COM and .ORG are different from each other. To understand the difference, please visit this page: https://en.support.wordpress.com/com-vs-org/

    To get support for WordPress.ORG (your site) visit this forum: https://wordpress.org/support
    You can register to create a user account here: https://login.wordpress.org/register
    Once you have your user account, you can post your queries on the forums.

    P.S: the 360 gallery link you gave there worked for me without any problem. Try using another browser/computer and check. Your browser may be outdated or not compatible.

    – bests,

  • Unknown's avatar
    hotspaces · Member ·

    Good day

    I also tried it on (https://zv-podujatia.com) and I used your abridged code and it does not work – maybe if you wrote the procedure as well as mainly where to copy the URL of the image into that abridged code.

    This is my opinion and you will be able to help many people

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