Error with the version 6.0 of woocommerce

• 

  deividcastillob · Member · Jan 7, 2022 at 3:07 pm

  • Copy link
  • Add topic to favorites

  Hello I come to report a bug that does not allow the products tab to load correctly within analytics to load in version 6.0. After trying everything, deactivating the CDN, deactivating all the plugins and still the error persisted, consider downgrading woocommerce version.

  Here you can see that I took a screenshot of the google chrome console with some errors.

  https://ibb.co/P1Y6zfD

  Now I am using version 5.9 and everything works fine.

• 

  staff-sheva · Staff · Jan 7, 2022 at 4:33 pm

  • Copy link

  Hi @deividcastillob,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result, we don’t have the ability to take a closer look at your site.

  Instead your host uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.

  The good news though is that help is available at the open-source WordPress forums. You can find forum support for WooCommerce here: https://wordpress.org/support/plugin/woocommerce/

  I hope that points you in the right direction!