Error-XML-RPC is not responding correctly ( 500 )

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  faith017 · Member · Apr 7, 2021 at 6:02 pm

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  There has been a critical error on this website. Please check your site admin email inbox for instructions.

  Learn more about troubleshooting WordPress.

  This is the message i get when trying to access page. What should I do?

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  helper-heroponriki · Member · Apr 7, 2021 at 6:44 pm

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  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  faith017 · Member · Apr 7, 2021 at 7:25 pm

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  http://www.wigsbyfaith.com

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  staff-blorbo · Staff · Apr 7, 2021 at 8:52 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.