Errors after update to 4.9
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My site has just upgraded to version 4.9 and I can no longer log in to the dashboard. When I go to the /wp-admin url, I get the following messages:
Warning: preg_match(): Compilation failed: unrecognized character after (?< at offset 4 in /web1/user50669/website/wp-includes/wp-db.php on line 1657
Warning: Cannot modify header information – headers already sent by (output started at /web1/user50669/website/wp-includes/wp-db.php:1657) in /web1/user50669/website/wp-includes/pluggable.php on line 1216
I’ve tried disabling all plugins via FTP but this doesn’t seem to make any difference.
Any ideas?
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Hi there,
That WordPress.ORG software install is not on WordPress.COM servers.
We provide support only for wordpress.COM hosted sites. We cannot provide support for sites that are not on our servers. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
re: Jetpack support
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if you can’t find help at either one then you can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
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