eshop template

• 

  seppesurveyanyplacecom · Member · Apr 5, 2022 at 12:33 pm

  • Copy link
  • Add topic to favorites

  Hello, i am trying to create a test eshop for our client, to test a purchasing flow. However when i try to create the eshop i have an error message :
  We’ve hit a snag
  It looks like something went wrong while setting up your store. Please contact support so that we can help you out.
  Need help? Contact support

  Can you please help?
  Thanks in advance

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  kokkieh · Staff · Apr 5, 2022 at 12:48 pm

  • Copy link

  Hi there,

  There’s currently a bug if you try to set up WooCommerce via the Install WooCommerce nudge if you’re still on the free plan. Our developers are working on this, but meanwhile you can still install WooCommerce by upgrading first:

  Using WooCommerce requires our Pro plan, so please go to Upgrade ->Plans and add the plan there. Then go to Plugins ->Add new and install WooCommerce from there instead. Once you activate WooCommerce it will take you through the regular setup wizard instead.

  Once you have the Pro plan, you can also reach live chat support at https://wordpress.com/help/contact if you run into any further trouble with this.

• 

  seppesurveyanyplacecom · Member · Apr 5, 2022 at 1:42 pm

  • Copy link

  Thank you so much @kokkieh!

• 

  kokkieh · Staff · Apr 8, 2022 at 5:52 am

  • Copy link

  Hi there,

  The issue with setting up a store should be fixed now, if you want to try again. But please let us know if you still run into any issues.