EU cookie banner

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  abj61 · Member · May 30, 2018 at 6:14 pm

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  It looks like the EU cookie banner does not work properly anymore.
  It’s impossible to change the theme from light to black and you can’t click it away.
  It happens with several browsers : Firefox, Brave, Chromium and Opera. Logged in or logged out does not make a diffrence
  Kind regards, Arie de Jonge
  https://tuxict.wordpress.com

  The blog I need help with is: (visible only to logged in users)

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  mommyhive · Member · May 30, 2018 at 6:24 pm

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  Hi there,

  Please confirm if you have the upgraded WordPress.com plans to achieve the same.

  Thank you.

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  abj61 · Member · May 30, 2018 at 6:28 pm

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  I have a Free plan, my theme is P2

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  mommyhive · Member · May 30, 2018 at 6:37 pm

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  Hi again,

  You can customize the banner to fit your needs if you are in one of the paid plans.
  https://en.support.wordpress.com/cookie-widget/
  https://wordpress.com/pricing/

  Thank you.

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  abj61 · Member · May 30, 2018 at 6:45 pm

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  Before the GDPR changes visitors could click it away, now it can’t. Change from light to dark theme was always possible.
  Closing the banner you had 3 options, after 30? seconds, clicking ok or scrolling the blog. None of these work anymore

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  kokkieh · Staff · May 31, 2018 at 8:01 am

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  Hi there,

  This is a bug. We now show the banner by default on all free sites, and if you add the widget as well the system sees it as the banner being added twice.

  We’re working to fix it, but for now please remove the widget so default banner shows. It’s not customizable for now, but you will be able to dismiss it.

  Please subscribe to the thread at https://en.forums.wordpress.com/topic/cookie-banner-wont-go-away/ – we will update there once this is fixed.