EU cookie widget re-directs to home page

fitzrovianews · Member · Jul 4, 2015 at 5:21 pm
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When clicking on the “close and accept” button that appears, the browser re-directs to the home page of my site rather than continuing to load the current page. Is this supposed to happen?

Eg, if a visitor arrives at this page http://news.fitzrovia.org.uk/2015/06/29/camden-to-trial-new-traffic-system-along-torrington-place-and-tavistock-place/

then after clicking the cookie button they are directed to my site’s home page http://news.fitzrovia.org.uk/

Any help appreciated.

The blog I need help with is: (visible only to logged in users)
justjennifer · Member · Jul 4, 2015 at 5:40 pm
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I’ve tagged this for Staff assistance. Please be patient while waiting for their response.
fitzrovianews · Member · Jul 4, 2015 at 6:02 pm
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@JustJennifer – Thanks.
galois · Member · Jul 4, 2015 at 6:21 pm
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When clicking on the “close and accept” button that appears, the browser re-directs to the home page of my site

Same here.

Thanks, JJ. :)
justjennifer · Member · Jul 4, 2015 at 6:26 pm
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@galois-just so you know, even if I don’t say it, I generally test what the OP has described before I tag anything for Staff. :)

Cheers and let’s now wait for Staff (being a holiday weekend in the US most likely means a little longer delay)!
brookedot · Member · Jul 6, 2015 at 10:05 pm
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Hi all,

Are you still being redirect to the home page? If so could you provide us with your Operating System and browser info? We were unable to replicate this.
justjennifer · Member · Jul 7, 2015 at 5:18 am
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This has resolved itself for me. I no longer am being redirected to the OP’s homepage after clicking the Accept button. (Chrome 43 and FF 39)
galois · Member · Jul 7, 2015 at 5:56 am
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This has resolved itself for me.

Yep, for me too (Opera, Maxthon, Chrome, Chromium, FF, Safari & IE running on W7).
justjennifer · Member · Jul 7, 2015 at 5:58 am
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@galois – LOL, show off. ;) :D
fitzrovianews · Member · Jul 7, 2015 at 8:52 am
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@bdukes it still redirects if the first option in the widget is set — eg this page http://fitzrovia.org.uk/2014/04/24/fitzrovia-neighbourhood-statistics-2014/

But selecting the third option (closes after 30 seconds) it does not re-direct even when clicking on “close and accept”. So I’m using that as a work around.

Note: I have three websites on this domain http://fitzrovia.org.uk/ http://festival.fitzrovia.org.uk/ http://news.fitzrovia.org.uk/

On the last of these three I’m using the work around by selecting the third option in the widget config.

Using Chrome browser on Chrome operating system.
justjennifer · Member · Jul 7, 2015 at 6:05 pm
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OK-thanks for that extra information and indeed when I clicked Close and Accept on this post http://fitzrovia.org.uk/2014/04/24/fitzrovia-neighbourhood-statistics-2014/ I was redirected to http://fitzrovia.org.uk/

Clicking on Close and Accept on this post (in an incognito window) http://news.fitzrovia.org.uk/2015/06/29/camden-to-trial-new-traffic-system-along-torrington-place-and-tavistock-place/ did not redirect me.

Chrome 43 on both the above on Win7Pro

So apparently there are more variables at play here and I’ve tagged this for Staff again.
fitzrovianews · Member · Jul 7, 2015 at 8:47 pm
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@justjennifer thanks again.
brookedot · Member · Jul 7, 2015 at 10:32 pm
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Thanks fitzroviacentre,

With the additional information I was able to reproduce and I’ve let our developers know. I’ll report here when I hear back.
fitzrovianews · Member · Jul 8, 2015 at 8:21 am
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@bdukes thanks. It appears to have been fixed now.
brookedot · Member · Jul 8, 2015 at 7:31 pm
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@fitzroviacentre,

A fix for this did go live 14 hours ago. If you have any other problems let us know.

Cheers!
galois · Member · Jul 9, 2015 at 3:38 pm
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Thanks, @bdukes :)

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