Event calendar disappeared

  • Unknown's avatar
    ettricktownship · Member ·

    I just noticed my event calendar disappeared & I do not know how to get it back.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Thank you for reaching out to us at Automattic with your query about a disappeared event calendar issue on your WordPress site. It seems that your WordPress site is being hosted via a different hosting provider, hence it is utilizing the free open-source version of the software. Unfortunately, this kind of arrangement limits our capacity to directly assist with issues.

    The reason we are unable to assist is because we only have the capability to investigate and troubleshoot issues on sites hosted directly by us at WordPress.com. When a site is hosted by us in our managed hosting, it allows us full control over the server environment and we can diagnose issues on the spot. Therefore, we can provide a higher level of support.

    You can find out more about how our managed hosting works here:
    https://wordpress.com/hosting/

    However, don’t worry, we’re offering you the option to migrate your site to our managed hosting. We’ve also built an easy-peasy migration plugin that simplifies the entire process.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    While we’re here to help, we understand if you prefer staying with your current hosting situation. If that’s the case, you might find it beneficial to ask for help in the community forums for the open-source version of WordPress. It’s the version your host uses for your site, and that community is in the best position to assist you. Here’s where you can find the forum: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    Rest assured, the WordPress community is rather vibrant and helpful, so don’t hesitate to reach out to them.

    We hope this is helpful, and we’re here if you have more questions about the migration process or about our managed hosting.

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