Eventbrite Multi Event connect

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  giovenza · Member · Sep 8, 2015 at 8:36 am

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  Hi, about 2 weeks ago theme loose connection with my eventbrite profile and now i can’t connect anymore.

  How can i fix it?

  The blog I need help with is: (visible only to logged in users)

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  staff-happychia · Staff · Sep 8, 2015 at 10:05 am

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  What is the Authentication Status in Theme Options?

  Did you try reconnecting your Eventbrite profile from Theme Options?

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  supernovia · Staff · Sep 8, 2015 at 11:22 pm

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  @giovenza , it looks like the old connection wasn’t completely cleared, so we’ve reset that for you. Can you try to connect again now?

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  alchemyimprovcomedy · Member · Sep 26, 2015 at 9:52 pm

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  My site is having the same problem:

  https://alchemyimprovcomedy.wordpress.com

  Can you reset whatever you reset for the other user? In searching through others’ issues I also used to have this issue:

  https://en.forums.wordpress.com/topic/eventbritewp-no-events-listing?replies=18#post-2465388

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  staff-happychia · Staff · Sep 28, 2015 at 8:49 am

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  @alchemyimprovcomedy

  You can try removing the existing Eventbrite connection either from the Eventbrite widget in WordPress.com or from your Eventbrite account and reconnect. That may help some times.

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  supernovia · Staff · Sep 28, 2015 at 6:33 pm

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  Hi @alchemyimprovcomedy, let me know whether the steps staff-happychia recommended take care of the issue. If not, let us know and we’ll check on our side.

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  alchemyimprovcomedy · Member · Sep 28, 2015 at 6:54 pm

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  Yeah I already tried what staff-happychia mentioned.

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  supernovia · Staff · Sep 28, 2015 at 7:59 pm

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  Okay, thanks. We’ve checked our end and there was a bit left over from an old connection. You should be able to reconnect now. :) Cheers!

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  joescomedyproject · Member · Oct 1, 2015 at 6:00 pm

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  It’s working VERY INTERMITTENTLY here too. One visit it works, 5 minutes later, no events.

  http://www.dogstorytheater.com

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  joescomedyproject · Member · Oct 1, 2015 at 6:00 pm

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  It’s working VERY INTERMITTENTLY here too. One visit it works, 5 minutes later, no events.

  http://www.dogstorytheater.com

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  supernovia · Staff · Oct 1, 2015 at 9:24 pm

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  @joescomedyproject, it sounds like you may have a different issue. Please get in touch with us here so we can help you troubleshoot:

  Contact

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  supernovia · Staff · Oct 1, 2015 at 9:26 pm

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  I’ll go ahead and close this thread since the original issue is solved. If anyone else needs help, please open a new thread or reach out to us here: http://en.support.wordpress.com/contact

  Cheers!