Eventbrite Page Template Not Showing Up

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  beadsandbubbly · Member · Dec 24, 2016 at 4:26 pm

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  After connecting my Eventbrite account to my wordpress.com website, they option to associate a page to the eventbrite page template is not working.

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Dec 28, 2016 at 9:09 pm

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  It looks like you’re using the Eventbrite Multi theme, which has everything built right in – that’s why you’re not seeing the template option.

  Have a look at the theme setup guide:
  https://wordpress.com/themes/eventbrite-venue/

  If you’re getting stuck at any step, just let us know and we’ll be glad to help.

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  beadsandbubbly · Member · Dec 30, 2016 at 3:51 pm

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  Thank you for the response, I am not seeing “Theme Options” to allow me to set up the event calendar and event listing pages. My only options are: Custom Design, Site Identity, Logo, Colors & Backgrounds, Fonts, Header Image, Menus, Widgets, Static Front Page

  Please let me know how I can resolve this.

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  beadsandbubbly · Member · Dec 30, 2016 at 3:54 pm

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  Additionally, I had to use the Eventbrite Multi theme because no other themes provided me with the option to use the Eventbrite template after connecting Eventbrite to the account. Being able to use a more seamless looking theme would be ideal, this is just a stop gap solution.

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  kathrynwp · Staff · Dec 30, 2016 at 5:02 pm

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  Thank you for the response, I am not seeing “Theme Options” to allow me to set up the event calendar and event listing pages.

  Those settings are available only in the WP Admin dashboard here:

  https://beadsandbubbly.wordpress.com/wp-admin/themes.php?page=theme-options-page

  Additionally, I had to use the Eventbrite Multi theme because no other themes provided me with the option to use the Eventbrite template after connecting Eventbrite to the account.

  Hmm – that’s odd, as other themes should give you the Eventbrite template option once your account is connected. Could you confirm that you looked in the Page Options area, under Page Templates? Here’s a screenshot of what you should have seen in another theme:
  https://en.support.wordpress.com/pages/page-options/

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  beadsandbubbly · Member · Dec 30, 2016 at 6:40 pm

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  I can confirm that is the exact location I was looking. I do have a free account, do I need to upgrade?

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  beadsandbubbly · Member · Dec 30, 2016 at 6:40 pm

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  Please let me know what additional information I could provide to help resolve this issue.

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  beadsandbubbly · Member · Dec 31, 2016 at 1:22 am

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  Thank you, I was able to complete the set up through this page: https://beadsandbubbly.wordpress.com/wp-admin/themes.php?page=theme-options-page.

  I appreciate your quick response.

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  kathrynwp · Staff · Jan 2, 2017 at 2:53 pm

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  I can confirm that is the exact location I was looking. I do have a free account, do I need to upgrade?

  No upgrade is needed to set up Eventbrite events or use the Eventbrite template.

  Thank you, I was able to complete the set up through this page: https://beadsandbubbly.wordpress.com/wp-admin/themes.php?page=theme-options-page.

  I appreciate your quick response.

  Great! Are you all set then or did you still want to try a different theme? If you do want to try a different theme, feel free to switch it over. If you don’t see the Eventbrite template listed, please let me know so I can have a look directly.