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  nazari001 · Member · Jul 31, 2018 at 9:09 am

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  We have some issue for purchasing refunds we still haven’t received

  The blog I need help with is: (visible only to logged in users)

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  shubhammjain · Member · Jul 31, 2018 at 9:15 am

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  Hi there,

  I’ve added ‘modlook’ tag in sidebar for staff assistance. Staff will soon help you.

  In order to help you better, please verify receipt for the refund here:
  https://wordpress.com/me/purchases/billing/

  For information about refunds please visit below article:
  https://en.support.wordpress.com/refunds/#how-will-you-refund-my-payment

  Thanks!

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  gemmacevans · Member · Jul 31, 2018 at 9:20 am

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  Hi nazari001,

  The account you are currently logged in to hasn’t made any new purchases within the last year. Can you send a link to the site you are expecting a refund for? Please don’t share any transaction IDs here, a site link is the only information I need for now.

  Thanks!