Ex-Admin has locked us out of our own site

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  evoczb · Member · Jul 17, 2020 at 3:55 pm

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  Our WordPress site at evo.science was taken over by a previous, ex-admin who has gone into the site and locked us out by removing our admin site role. How can we get our login setup back as an admin?

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  staff-mckluskey · Staff · Jul 18, 2020 at 9:04 am

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  Hi there!

  The domain is registered with us but it is pointing to a site hosted on GoDaddy. Are you trying to access the site on WordPress.com or the one that’s hosted on GoDaddy?

  If you’re trying to get to WordPress.com, please check out this page and fill out the Account Recovery form to regain access to the account:

  https://wordpress.com/support/account-recovery/

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  evoczb · Member · Jul 18, 2020 at 1:08 pm

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  Thank you!