Exceeded 24 hours

  • Unknown's avatar

    Hello!

    Really, it’s been closer to three days, but I just want to know if I’m still in the queue. More posts have been added to the blog, so I am unsure if it’s gong to have to be reset or not. I am fine with waiting! I just want to know if I’m in the queue still.

    Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Hello there!

    Please note that imports are being queued on the servers and will be completed in the order that they were started. This means there is not a set timeframe.

    This is the most recent update:

    At this point we are unable to provide an estimate on how long it might take for queued imports to complete. Our importer is processing thousands of posts a minute, but the backlog is very big so please be patient – it might be a few days before your import will start once it’s queued.

    I have added the appropriate tags to see if a reset is necessary. If it is, a member of staff will be along to reset the importer for you shortly.

  • Unknown's avatar

    I completely understand and thank you! I’m fine with waiting, I was just curious.

  • Please don’t create multiple threads. We’re already helping you in https://en.forums.wordpress.com/topic/importing-83

    It appears the Tumblr import on your site has now failed, so I’ve reset the importer so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re still experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted, but it could be a few days before your new import is processed.

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