“…exceeded the login limit…” error message when logging in to WordPress

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  hurrayforpuzzles · Member · Jul 8, 2023 at 2:47 pm

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  Hello. First let me preface my issue by saying that I’ve been blogging with WordPress since March 2022 and what I am about to describe has never ever happened before.

  On Thursday July 6 around 9:00am EST I could not log into my WordPress account on my desktop computer. After entering my username, I got an error message that said “you have exceeded the login limit. Please wait a few minutes and try again.” (My last log in was Wednesday July 5 sometime between 8:00pm – 10:00 pm so I’m not sure why this happened.)

  I waited a few minutes, cleared cache, cleared cookies, closed browser, re-opened browser, etc…. and I still got the error message.  

  I even tried the logging in with google option and that didn’t work either. I also tried the “email me a login link” and that did not work either.

  Thankfully, around 11:00am EST on Thursday July 6, I was able to log into my account with no error messages. And I was able to log in and log out of my WordPress account throughout the day with no problems. I also had no issues logging in and out on Friday, July 7.

  Unfortunately, I had the same problem attempting my first log in of the morning Saturday July 8 at 9:40 am EST. “You have exceeded the login limit. Please wait a few minutes and try again.” This happened at 9:35am EST. My first log in attempt for the Saturday July 8. My last log in was probably sometime between 8pm – 10:30pm on Friday, July 7.

  About an hour later on Saturday July 8, I was able to make my first login for the day.

  I don’t understand why I’m getting the error message at the log in screen. I don’t know if someone is literally trying to access/hack my WordPress account by repeatedly trying to guess my password at the login screen or if this is just someone kind of temporary glitch with the WordPress login.

  I would greatly appreciate any insight a WordPress staff member or Happiness Engineer can provide regarding the log in problems I’ve been having.

  I did send an email to help@wordpress.com (and a couple of follow-ups) but haven’t received a personal response yet. (And that’s okay as it seems the help@wordpress.com email support is more for folks with paying accounts rather than a free account like I have.) However, if you’d like to read my original email or see the screen images I attached to my first email message, my support request was tagged #6505899 in the subject line from the autoreply

  The blog I need help with is: (visible only to logged in users)

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  hurrayforpuzzles · Member · Jul 10, 2023 at 3:29 pm

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  Hi. I’m just checking in to see if any WordPress staff has had a chance to review my post above. I haven’t had any log in issues since Saturday, July 8. But I’m concerned that it may happen again and, if it does, I will not be able to post in the forums about my problem.