Exception thrown Unable to load file error.

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  zenmenhealth · Member · Jun 17, 2022 at 5:46 am

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  Hi. Our website zenmenhealth.com has an error:
  Exception thrown Unable to load file error.

  How do we fix this?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  fstat · Staff · Jun 17, 2022 at 9:25 am

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  Hi there,

  What’s your site’s address so I can point you in the right direction of getting support?

  Please note that we can only provide support for WordPress.com hosted sites. If your site is using the open-source WordPress software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  zenmenhealth · Member · Jun 17, 2022 at 10:56 am

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  https://zenmenhealth.com/

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  fstat · Staff · Jun 17, 2022 at 12:33 pm

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  Hi there,

  The best place to get help with that is to post in the official WordPress.org support forums:

  https://wordpress.org/support/forums/

  The forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org