Existing domain mapping problem- Can't renew

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  apasdirector · Member · Apr 4, 2016 at 5:47 pm

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  I received the notification of our expired domain mapping and have repeatedly tried to update the payment info without success. I then upgraded our site which includes free domain mapping yet it still says I cannot add this domain as it’s already in use (by us!). Please help advise how to renew this domain and get our site back on track. It’s been very frustrating.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Apr 4, 2016 at 7:06 pm

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  Hi –

  What is the domain that you are trying to renew?

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  apasdirector · Member · Apr 4, 2016 at 7:56 pm

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  Domain that was previously mapped is apasd.org. Now I get an error that the domain is already in use on a WordPress blog, which it was until it expired last month.

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  staff-zinnia · Staff · Apr 5, 2016 at 5:10 pm

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  apasandiego.wordpress.com is still linked to apasd.org and you can renew the Domain Mapping upgrade through http://wordpress.com/purchases/