Expert error message.

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  exuberantstar · Member · Nov 18, 2022 at 8:26 am

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  Hi,

  I am experiencing this message upon attempting to export my files on my not-yet-published website: ‘There was a problem preparing your export file. Please check your connection and try again, or contact support.’

  Never had this problem before. I’m logged into the account. I have cleared my Firefox browser cache, but still no luck.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · Nov 18, 2022 at 8:33 am

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  What is the URL of the site you are talking about?

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  exuberantstar · Member · Nov 18, 2022 at 8:34 am

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  https://martynblackburnhumanities.wordpress.com/

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  exuberantstar · Member · Nov 18, 2022 at 9:06 am

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  I am no longer experiencing this issue as the last attempt to export files was successful. No further action is needed.