Expiration of an unsed domain blocking access

  • Unknown's avatar
    katimaviklyon · Member ·

    I created a blog https://katimaviklarchealyon.wordpress.com. I had bought a new domain katimavik.arche-lyon.org. Yet, since january, the main domain is again katimaviklarchealyon.wordpress.com, the url katimavik.arche-lyon.org is not used.
    I’ve used the URL in wordpress.com on the webside http://www.arche-lyon.org (button on the front page)
    Katimavik.arche-lyon.org expired 4 days ago. Since then, clicking on the button, we receive the message that the webiste is no longer accessible.
    I don’t understand why, since, I mention it again, katimavik.arche-lyon.org is no longer the main domain of the website.
    Regards
    Céline

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Oh no! This blog’s domain katimavik.arche-lyon.org expired 4 days ago!
    Although katimavik.arche-lyon.org has been registered, it is not using WordPress.com nameservers. If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up. If you wish to host your site at WordPress.com, you will need to update your nameservers.

    Note that I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    amightywp · Member ·

    Hi there,

    The mapping which you purchased has indeed expired. Even though you do not have that mapping set to be your primary domain, our system warns you of the expiration.

    If you intend to renew your mapping, I would recommend doing so in order to get rid of this message. If you don’t intend to renew your mapping, I can delete it for you so that you’re just left with your WordPress.com site: katimaviklarchealyon.wordpress.com.

    Let me know what you’d like to do!

  • Unknown's avatar
    katimaviklyon · Member ·

    Thank you for your answer.
    Could you indeed delete the mapping katimavik.arche-lyon.org
    What’s weird is that the warning about the mapping blocks the access to the public.
    Thank you for your help

  • Unknown's avatar
    gracejiyoung · Member ·

    Hi there,

    I have removed the expired mapping from your account.

    Cheers!

  • Unknown's avatar
    katimaviklyon · Member ·

    Thank you !
    Céline

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