Expired certificate/can’t access website

  • Unknown's avatar
    britneybrum · Member ·

    Safari warns the website certificate has expired…. Might be a result of a hacker….. please help resolve this issue

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    We can’t help directly because we don’t host simplybeephotography.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

    Instead your host uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

    However, I did take a look at the error message for your domain and wanted to mention that a “Your connection is not private” error usually indicates that the SSL certificate for your domain is not correctly configured, and likely not an attack on your site.

    With this in mind I recommend contacting your host directly to ask for their assistance in setting up SSL so that your site can use a secure https address correctly.

    Hope this helps point you in the right direction!

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