expired doamin

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  jaythefit · Member · Nov 11, 2018 at 7:05 pm

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  Hello, I didn’t see recently that my account was set to expire, I would like to renew asap. much of my business email is carried out through this domain.

  Thank you
  Emil

  The blog I need help with is: (visible only to logged in users)

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  machellie · Staff · Nov 11, 2018 at 7:16 pm

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  Hello jaythefit!

  When did your domain expire? I am assuming it has just recently expired? You may have to get in touch with support (depending on how long it has been expired).

  Domain Expiration

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  themagicrobot · Member · Nov 11, 2018 at 8:29 pm

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  If you’re talking about dahmrealty.com then that domain expired six weeks ago and has reached the redemption period. It is now more complicated and costly to recover that domain. You’ll need to agree to the extra charges that need paying to the Registrar. I have added a modlook tag to ask if a member of staff could assist you.

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  jaythefit · Member · Nov 11, 2018 at 9:13 pm

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  Hello,

  Yes I tried to renew in my account settings no luck, can one of the customer support representatives help me out?

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  themagicrobot · Member · Nov 11, 2018 at 9:18 pm

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  You’ll need to agree to the extra charges that need paying to the Registrar. I have added a modlook tag to ask if a member of staff could assist you.

  You may have to be patient before you receive a reply here as it is the weekend.

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  fstat · Staff · Nov 12, 2018 at 8:46 am

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  Hi Emil,

  Your domain dahmrealty.com expired a month ago and it’s now in redemption. This means that we may still be able to recover your domain if it has not yet been deleted or purchased by someone else.

  A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by the domain registry and is not one that we can waive.

  For that, I have already sent you a payment request. Please reply back if you have submitted the payment so that we can begin the recovery process.

  If we are unable to recover your domain, your payment will be refunded. If you do not wish to pay the $80 fee, you may let the domain expiration process continue and attempt to register the domain again at the regular price, once it has completely expired.

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  fstat · Staff · Nov 12, 2018 at 4:59 pm

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  Thank you for your payment. I have already started the recovery process and I’ll let you know as soon as your domain is restored.

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  staff-miltonb · Staff · Nov 12, 2018 at 6:22 pm

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  Hi there, Emil

  Good news: we were able to recover your domain! If you still can’t see it, try to clear your browser cache first. Here’s a guide that’ll help you with that:

  Solve Common Browser Issues

  Hope that helps.