Expired domain

  • Unknown's avatar

    Hi there, I’ve missed the warnings about my domain expiring (I thought it was going to auto-renew), can you please let me know how I can reinstate it? Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Hey there,

    I checked with our registrar and cathypyle.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

    Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
    the risk of someone else jumping in front of you to purchase the domain before you get the chance.

    Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

    I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

    Please visit the support page link for further instructions:

    Domain Expiration

    Let me know if you have any questions. Thank you!

  • Unknown's avatar

    Hi there, and thanks for getting back to me. Do you know how many days into the redemption period I am? If there’s still a lot of time to go I’d like to renew through you so as to avoid waiting until the period is over. Please would you let me know?
    And yes – I thought auto-renew was on, which is why I am in this mess…

    Thank you!

  • Unknown's avatar

    And – sorry – a second question: if I renew through you (which I’m pretty sure I’d like to do), how quickly can my website be up and running again? I need it asap, of course …
    Thanks!

  • Do you know how many days into the redemption period I am?

    You’re about 45 days expired at this point.

    if I renew through you (which I’m pretty sure I’d like to do), how quickly can my website be up and running again?

    In about 24 hours. I see that you already talked with Liz about getting the domain back. So, you should hear from her soon about getting the site back.

    Thanks!

  • Unknown's avatar

    Hi – yes please, I’d like to go ahead and get it back – I’ll pay as soon as I know how – and please could you note that I can’t receive emails on my (email visible only to moderators and staff) or (email visible only to moderators and staff) mails (which are the ones registered with you) – (email visible only to moderators and staff) or (email visible only to moderators and staff) are good.
    Thank you so much!

  • Unknown's avatar

    OK – I’ve just now updated my email on the account settings page – thank you

  • Perfect! That was what I was going to suggest. =)

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