Expired domain
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I waited until the last minute to update my payment information for renewal. Is there anyone I can speak to about renewing my domain name?
The blog I need help with is: (visible only to logged in users)
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Hi there,
When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.
I’ve tagged this thread in the sidebar with modlook for Staff attention. https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.
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Hello there. Thank you very much for your support. It was actually alphabet-linguistics.com that I needed help with. Would the process be the same?
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I agree to pay the redemption fee. Payment info is updated. Please let me know how quickly I can get back online.
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Hi there,
I’ll be happy to contact the registrar to see if we can restore alphabet-linguistics.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.
I will let you know once I hear back from the registrar.
Let me know if you have any questions.
Thanks!
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You’re welcome. Everything is good on your end – I’ll keep you updated on the domain restoration.
Thanks!
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Hello, Darnell. Do you have an estimate of how long we’ll be shut down? I’ll need to make other arrangements if it will be down for several weeks or months.
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I am pretty sure I will hear back from them today. I am not sure if they work over the weekend, but I should hear from them sometime today and will restore the site as soon they touch base.
Thanks,
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Good Morning, Darnell. This ordeal resulted when I mistakenly thought everything had migrated to Bluehost. I didn’t realize any remaining connection to WordPress.com until everything went dark. My mistake entirely. Will the site and emails be reactivated automatically or do I need to do any work from my end? Also, as I understand it, I must pay a redemption fee. I’ll be happy to arrange that at your convenience. Again, thank you for your assistance. I just want to make sure I’m doing my part to help you.
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Not a problem! Yes, everything, including email, should be back up and running once the site is restored. You shouldn’t have to alter anything on your end. And we’ll take care of payment once we know that everything is working to your satisfaction.
Thanks!
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Hey there,
Your site was retrieved and restored! Everything is now set up and I will send you the manual payment for the redemption fee.
Please let me know if you have any questions. Thanks!
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Hey, Darnell
Thanks for your support. I have submitted payment and everything should be okay from my side. Wishing you a pleasant week. -
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