Expired Domain

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  mmkitzman · Member · Sep 8, 2017 at 7:02 pm

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  My domain – RealLivingSiouxFalls.com has expired. Is there any way I can still renew it?

  Thanks,
  Missy Kitzman

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 8, 2017 at 7:05 pm

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  The domain is in redemption. https://whois.domaintools.com/reallivingsiouxfalls.com

  When a domain expires, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

  If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.

  Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.

  If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

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  kokkieh · Staff · Sep 9, 2017 at 3:07 pm

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  Hi there,

  That domain has already been removed from our system and is currently in redemption with our registrar. It is still possible for me to recover the domain at this point, but our registrar charges a $80 fee to restore a domain from redemption. Let me know if you agree to that fee and I can get the recovery process started.

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  mmkitzman · Member · Sep 11, 2017 at 12:38 pm

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  Yes. Please retrieve it if possible.
  Thanks!

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  kokkieh · Staff · Sep 11, 2017 at 10:39 pm

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  I’ve sent you a payment link via email that you can use to pay the recovery and renewal fee. Once we receive your payment, I can email our registrar to restore the domain.

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  kokkieh · Staff · Sep 13, 2017 at 9:51 pm

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  Hi there,

  We’ve received your payment, thank you. I’ve emailed our registrar to restore your domain. I’ll let you know as soon as I hear back from them.

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  kokkieh · Staff · Sep 13, 2017 at 11:42 pm

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  Hi there,

  Our registrar has restored your domain and I’ve reactivated it on your account. Your site is back online.