Expired Domain

alexandrecabralblog · Member · May 28, 2018 at 1:47 am
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The WordPress panel says that my domain has expired, but I can’t find an option to retrieve it. What should I do in order to get it back?

The blog I need help with is: (visible only to logged in users)
kokkieh · Staff · May 28, 2018 at 6:11 am
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Hi there,

The account you’re using to post here does not own any domains on WordPress.com. What is the domain you’re trying to renew?

If you’re referring to energiainteligenteufjf.com, that domain has already been removed from our system and is currently in redemption with our registrar. It is still possible for me to recover the domain at this point, but our registrar charges a $80 fee to restore a domain from redemption.

But I can also only attempt to recover the domain at the domain owner’s request, and that domain belongs to the username, matheusbueno14. Please log in as that username and reply here to confirm, and let me know if you agree to that fee and I can get the recovery process started.
petengeletricaufjf · Member · May 28, 2018 at 12:42 pm
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Hi, I’m sorry, I’ve used the wrong account,
I agree to the fee and I would like to retrieve it.
supernovia · Staff · May 28, 2018 at 4:17 pm
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Thank you. You have more than one expired domain on that account, so we’ll email for more details.
supernovia · Staff · May 28, 2018 at 4:22 pm
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Ah, my bad; I didn’t notice you had specified the correct domain while logged into the other account. I’ll update my email to you with an invoice.
petengeletricaufjf · Member · May 28, 2018 at 5:29 pm
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I’ve just paid. Thank you
supernovia · Staff · May 28, 2018 at 10:37 pm
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Great, thank you. We’ve reached out to the registrar and will update you when we hear back.
staff-therezzap · Staff · May 29, 2018 at 3:35 pm
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Hi there!

Your domain has now been redeemed and is active in your account again.

Let us know if you run into any problems with it.

Cheers!

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