expired domain

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  danthedogman · Member · Dec 8, 2020 at 9:35 am

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  my domain is expired and I can’t find a way to renew it. please help

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  kokkieh · Staff · Dec 8, 2020 at 10:03 am

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  Hi there,

  Are you speaking of bushwickk9.com?

  That domain expired on 26 October and has already been removed from our system. It is currently in redemption with our registrar.

  Please confirm if that’s the domain. Once you confirm, we can send you a link to pay for the domain’s renewal, and once we receive your payment we can email our domain provider to restore the domain.

  Note that we have a limited time during which we can recover this domain, so please don’t wait too long to confirm.

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  danthedogman · Member · Dec 8, 2020 at 10:11 am

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  Yes that is the domain

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  danthedogman · Member · Dec 8, 2020 at 12:36 pm

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  I’ve gotten no links

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  fstat · Staff · Dec 8, 2020 at 2:04 pm

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  Hi there,

  I’ve just emailed your a payment request. Please reply here when you have completed the payment so that we can start the recovery process.

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  danthedogman · Member · Dec 8, 2020 at 4:03 pm

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  paid!

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  danthedogman · Member · Dec 8, 2020 at 4:29 pm

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  site is still down though and the domain doesn’t show on my profile

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  staff-ozmodiar · Staff · Dec 8, 2020 at 6:57 pm

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  We have reached out to the registrar and are working to recover the domain and add it back to your account. We will update you once we have done so.

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  villanovachile · Staff · Dec 8, 2020 at 9:30 pm

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  Thanks for your patience while we worked on this! We were able to successfully recover the domain and restore it back to your account. You can confirm this on your end by going to My Site > Manage > Domains

  I should also note that you’ll want to make sure to verify this domain by replying to the verification email that has been dispatched to the contact email on file.

  You can view and update your contact information for your domain name by clicking on your Manage >  Domains > Select each domain you want to update > Click on the option to “Update your contact information”.

  Additionally, there is a support document with direct links and step-by-step instructions here: https://en.support.wordpress.com/update-contact-information/

  I hope this helps! Please don’t hesitate to let us know if you have any further questions!