Expired domain

grupodesportivoestreito · Member · Aug 31, 2014 at 11:20 pm
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Dear Sirs

The domain gdestreito.com expired on July 11, 2014 and I am not able to do the upgrade.

Can you please help us to resolve the situation?

best regards,

Jorge Pestana

The blog I need help with is: (visible only to logged in users)
timethief · Member · Aug 31, 2014 at 11:44 pm
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For more information on what your options are, please see this document. http://en.support.wordpress.com/domains/domain-expiration/
Registry Status: Redemption Period
I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
rachelmcr · Member · Sep 2, 2014 at 3:01 pm
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Hi Jorge,

The WordPress.com user who purchased the domain is the only user who can manage and renew that domain. You can see who that is next to “Purchased by” under the domain name, at Store > My Upgrades in the site’s dashboard:

https://gdestreitodotcom.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

That user can reply here or contact us directly for more help recovering that expired domain. Please let me know if you have any questions about that.
patxocas · Member · Sep 8, 2014 at 9:38 am
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Dear Sirs,
I am the user who purchased the domain above, and I would like to renew it as soon as possible.

Can you help me?

Thanks in advance.
rachelmcr · Member · Sep 8, 2014 at 2:56 pm
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@patxocas

I see you also sent us an email about renewing this domain. I replied directly to that email with instructions for renewing it. If you have any questions, you can reply to the email so we can discuss your options privately. :)
patxocas · Member · Sep 8, 2014 at 7:04 pm
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Hello, @rachelmcr.
Thanks in advance for all support.
We have just submitted the payment.
I will be waiting for your notice, so that we can be able to use our domain.

[Private details redacted by staff]

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