Expired domain name

• 

  bloggermiz · Member · Jul 14, 2019 at 5:56 pm

  • Copy link
  • Add topic to favorites

  Hi! My primary domain name expired so I can’t access my website admin anymore. Is there a way to reset the domain name by any chance ?

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Jul 15, 2019 at 9:48 am

  • Copy link

  Hi there,

  That domain is neither registered nor hosted with us.

  Please contact the provider where you had bought that domain for help with this.

• 

  bloggermiz · Member · Jul 16, 2019 at 6:24 pm

  • Copy link

  Hi!

  Thanks for your reply, yeah I’m aware of this I actually don’t want to use this domain anymore at all.

  However it seems that in order to update my wordpress website to use another domain I need to connect to the site admin which is now behind a domain name that doesn’t exist.

  Is there any way for you to update it? Or another way for me to access my website admin and change it?

  Cheers,
  Nazim

• 

  staff-blorbo · Staff · Jul 16, 2019 at 6:34 pm

  • Copy link

  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  With that said, the site still exists on the hosting provider, if that account is still current at least. What I’d suggest is working with your hosting provider to add a new domain to the account, move the site’s files under that domain, and adjust the database following the guide at https://wordpress.org/support/article/changing-the-site-url/#changing-the-url-directly-in-the-database

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/