expired domain name and email address

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  karengunning1609 · Member · Mar 2, 2018 at 4:37 pm

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  Hi i have an account
  http://www.fitnessbeatme.com/wordpress/wp-login.php

  i have now mapped http://www.karengunning.com to this page however i cant remember my login details and with domain expired i cant get the reset link.

  http://www.karengunning.com is showing the loading page but no pictures of other pages

  Any ideas on how i can fix this?

  thank you
  karen

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  ismaeliea · Member · Mar 2, 2018 at 4:41 pm

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  @karengunning1609,

  I’ll go ahead and tag this as Modlook, so that staff could be able and check your account to to be able and help you further with the issue. Please wait as staff replies. Thanks!

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  gemmacevans · Member · Mar 2, 2018 at 5:45 pm

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  Hi Karen,

  karengunning.com is a WordPress.org site hosted by 123-Reg, rather than WordPress.com:

  WordPress.com vs. WordPress.org

  We are only able to help with WordPress.com sites here but support for self hosted sites is available on these community forums:

  https://wordpress.org/support/

  http://www.karengunning.com is showing the loading page but no pictures of other pages

  To give you a starting point — the images aren’t loading because they are still referencing http://www.fitnessbeatme.com. Other file paths on your site are also referencing this domain.

  however i cant remember my login details and with domain expired i cant get the reset link.

  The username and password for your account on karengunning.com is stored on 123-Reg’s servers so I recommend contacting them first. They should be able to help you with the next steps for accessing the site.

  Best of luck.