Expired domain, please help!

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  lezanneandgideon · Member · Dec 7, 2022 at 7:16 pm

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  Hi, it seems our domain thekretschmers.com just expired as the email associated with my account is no longer active and I therefore did not receive any renewal notifications! Any help in getting it renewed again? Thanks!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Dec 7, 2022 at 10:13 pm

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  Hi there,

  We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

  With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

  This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.

  Note that the form will ask you for a transaction ID (the upgrades were last renewed in 09-24-2021 and you can usually find this by contacting your financial institution and asking for the full description of the charge related to that renewal. You can enter that info in the form once you find it, and it will allow us to quickly verify your ownership of the upgrades.

  Thanks!