Expired domain recovering

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  laurajstephens · Member · Sep 27, 2025 at 12:56 pm

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  I have missed the deadline to renew by 10 days but am unable to see the renewal in my account. I don’t have a paid plan so cannot get a human to help. What should i do to renew my domains?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  ihuamadi · Member · Sep 27, 2025 at 2:17 pm

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  Hi Laura,

  I completely understand your concerns, and I’m here to clarify things for you.

  After reviewing your account and site, I discovered that you were part of a group allowed to use their domain as their site address without a paid plan. This meant your domain connection needed to be renewed yearly and was not allowed to expire to maintain the offer.

  Currently, the domain connection has expired and has been removed from your account along with the offer. To reconnect the domain and set it as your primary address, you’ll need to purchase a plan.

  Here’s a guide on how to upgrade your plan: https://wordpress.com/support/manage-purchases/upgrade-your-plan/#upgrade-your-plan. Once you’ve purchased a plan, you can reconnect your domain by following this guide: https://wordpress.com/support/domains/connect-existing-domain/#step-1-add-your-domain. 

  You only need to complete Step 1, as your domain is already using our nameservers and DNS pointing to WordPress.com.

  I hope this helps!