Expired Domain Released

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  veracitynation · Member · Dec 21, 2014 at 2:01 pm

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  I want to get my domain back, it is currently released. Can you please tell me what I need to do, and where I need to go to get everything back up, and running? I cannot seem to un-map the domain from my blog so that I can repurchase, and re-map it.

  Thanks.

  The blog I need help with is veracitynation.com.

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Dec 21, 2014 at 2:49 pm

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  I have flagged this for the staff to help, sometimes old records are not cleared when a domain name registration or upgrade expire – the staff can clear the old records

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  auxclass · Member · Dec 21, 2014 at 2:51 pm

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  Have you tried purchasing the domain name again?

  Can you see the old upgrades under

  Dashboard >> Store >> My Upgrades? If so have you tried canceling them?

  The staff work requests from oldest to newest

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  veracitynation · Member · Dec 21, 2014 at 4:59 pm

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  Got it fixed! I went to my blog via the *.wordpress.com address and was prompted about my domain expiring, the prompt gave me two options one to renew via support, and one to cancel the domain. I clicked on the cancel option, went through all the motions, and was then able to re-register my domain, and re-map it back to my blog. All is working as expected again!

  Thanks for your help!

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  amightywp · Member · Dec 22, 2014 at 11:12 pm

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  Hi JD,

  I’m glad to hear that you have everything up and running OK!

  Let me know if you have anything else you need.