Expired Domain Renewal

  • Unknown's avatar
    chritography · Member ·

    Hello.

    I need help renewing an expired domain. It says my domain has already expired, contact support to renew, but brings me to the forums form.
    Please assist.

    Thanks

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi there,

    From what I can see you last renewed chritography.com on 12-08-2021, which you can confirm here: https://wordpress.com/me/purchases/billing/

    However I do not see a renewal in 2022, and can confirm that chritography.com has expired due as there was no payment by the renewal date. The good news is that we may be able to recover your domain. Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of chritography.com.

    If you do not see it in your inbox, please search for the subject “Payment request from Automattic Inc.” and be sure to check any spam folders. Also be sure you are not blocking emails from our donotreply address donotreply[at]wordpress[dot]com. If you are not sure which inbox to check, we send all email to the address you entered under your profile here: https://wordpress.com/me/account/

    After you make payment please return here to let us know so we can take the next step of recovering the domain. IMPORTANT: We do not know to recover the domain unless you let us know you have made payment, so please be sure to come back here and update us, thanks!

  • robertghetau · Staff ·

    Hey there! I can confirm the domain is now restored.

    Please let us know if you have any further questions. We’re here to help!

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