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Forums / Expired domain – unable to renew

Expired domain – unable to renew

  • Unknown's avatar
    sengleang · Member · Sep 17, 2024 at 7:23 pm
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    My domain has expired and I’m unable to log in as the owner of the domain. I’d like to renew my domain but I get the message ‘This product was purchased by a different WordPress.com account. To manage this product, log in to that account or contact the account owner.’ What can I do to renew the domain?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    philnick206 · Staff · Sep 18, 2024 at 3:23 pm
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    Hi there, I will email you directly with more information pertaining to the domain you are referring to. Look for that email shortly.

  • The topic ‘Expired domain – unable to renew’ is closed to new replies.

Tags

  • account
  • Domain
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 1 participant
  • 1 reply
  • Last activity 1 year
  • Latest reply from sengleang

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