Expired domain, want to renew. URGENT!!

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  backtracker1 · Member · Sep 27, 2017 at 6:40 pm

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  Hi my domain backtrackerinc.com has expired.

  I wish to pay the $80 redemption fee, please help me to get my domain active again.

  Thanks,

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Sep 28, 2017 at 8:18 am

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  Hi backtracker1,

  backtrackerinc.com expired on 2017-08-11 and is currently in the redemption period:

  Domain Expiration

  We can still try to recover it but you will need to pay an $80 redemption fee in addition the $18 domain cost. I’ve sent a payment request to the email address on your account and will contact our domain registrar once that has been paid.

  Please let me know if you have any questions about the process.

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  backtracker1 · Member · Sep 28, 2017 at 12:54 pm

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  Thanks and I completed the payment this morning. What is the timing now for the domain to become active again?

  Thanks !

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  gemmacevans · Member · Sep 28, 2017 at 1:18 pm

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  Thanks, we’ve received your payment. I’ve contacted our domain registrar and will let you know when I hear back — this is usually 1-2 business days but could take a little longer with the weekend approaching.

  I’ll be in touch as soon as I have an update.

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  backtracker1 · Member · Sep 28, 2017 at 6:29 pm

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  Thanks for the support. I will wait for your update.
  If you can please contact them to see if they can expedite it as we are really desperate about this.

  Thanks.

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  gemmacevans · Member · Sep 28, 2017 at 8:00 pm

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  If you can please contact them to see if they can expedite it

  This isn’t a process we are able to expedite but you’re in luck — we have been able to recover backtrackerinc.com already and the domain is active on your account:

  https://wordpress.com/me/purchases

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  backtracker1 · Member · Sep 28, 2017 at 8:15 pm

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  It is working now.

  Thank you so much, you’re the best.

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  backtracker1 · Member · Sep 28, 2017 at 8:46 pm

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  THANK YOU

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  staff-zinnia · Staff · Sep 29, 2017 at 4:37 pm

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  You’re welcome on behalf of Gemma :)