expired domain – what do I do now?

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  vide4251summer11 · Member · May 4, 2017 at 6:46 pm

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  hi – my domain expired 10 days ago but I’d still like to re-activate this. What would be the best way forward to do this? Thanks in advance.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 4, 2017 at 6:52 pm

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  When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/. If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.

  I’ve tagged this thread in the sidebar with modlook for Staff attention.

  If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

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  gemmacevans · Member · May 5, 2017 at 11:13 am

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  Hi vide4251summer11,

  There are no domains owned by the account you are logged in to. Which domain do you need to renew?

  Once I know more, I’ll take a look for you.

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  bigdunc123 · Member · May 6, 2017 at 10:05 am

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  Hello,

  My domain is also expired and I am looking to renew it. I can’t seem to find any information about how to go about doing this. Could somebody point me in the right direction? The domain name is http://www.duncancasey.com

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  styrket · Member · May 6, 2017 at 10:26 am

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  I accidentally posted my question from the wrong account (http://vide4251summer11.wordpress.com/). The domain name I actually needed help with was http://www.styrket.com
  I also have issues with setting up the email again – trying to use gsuite. Email address was (email visible only to moderators and staff) ( when I had godaddy) and want to use the same one but can’t access it now and seem to have to certify when setting up.
  For what I have signed up for (domain registration Stryket.com, G Suite & WordPress.com Personal) I assumed this would be relatively straight forward but I am getting quite stuck and need some help.
  Thanks for any advice! 😀

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  gemmacevans · Member · May 7, 2017 at 11:52 am

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  Hi styrket,

  I also have issues with setting up the email again – trying to use gsuite.

  You have already purchased G Suite elsewhere, so you don’t need to purchase it again on WordPress.com. I can cancel and refund your G Suite upgrade, then you can manually add the MX records to the domain on your account. This guide has step by step instructions for adding email with an existing G Suite account:

  https://en.support.wordpress.com/add-email-through-g-suite/

  Let me know if you are happy for me to go ahead and cancel your G Suite upgrade.

  @bigdunc123 — please start a new thread for your question and tag it with ‘modlook’. Thanks!

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  styrket · Member · May 7, 2017 at 1:55 pm

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  Yes – that would be great, thank you.

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  gemmacevans · Member · May 7, 2017 at 2:54 pm

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  Hi styrket,

  Thanks for confirming, I’ve cancelled and refunded G Suite. You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Come back to me if you have any other questions.