Expired hosting issues

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  peterbrace2021 · Member · Apr 19, 2023 at 3:22 am

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  Hi folks, I let our WordPress hosting expire for a around 12 hours – now renewed, but a couple of outstanding issues:
  1. Email that were sent to our domain while the domain was expired. Is there any way to access these?
  2. Our email is fine now, but typing in our website address takes me to …wpcomstaging.com – any suggestions how to return this to the proper url?

  Thanks in advance for any help.

  Peter

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  dragstor · Member · Apr 20, 2023 at 11:13 am

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  Hi there! 👋🏼

  Email that were sent to our domain while the domain was expired. Is there any way to access these?

  Generally, if an email is sent to a non-reachable email account (like in your case), the “sending” mail server will usually retry the delivery 3 times (I’m uncertain about the retry interval, though).

  After the 3rd time, the “sending” mail server typically marks the recipient’s email account as non-existing, and the email itself will hard-bounce.

  With the above, I’m afraid it might not be possible to get any email sent during this period. However, if the delivery retry period is longer than a day, you might just get them, but it will take some time before the next retry.

  Our email is fine now, but typing in our website address takes me to …wpcomstaging.com – any suggestions how to return this to the proper url?

  You will want to set your domain as a primary site address. Here’s a guide:

  

  Domains » Set a Primary Address

  in WordPress.com Support

  2 min read

  Your primary site address is the domain that people will see in their browser’s address bar when they visit your site. It is the address you use to promote your website. With a WordPress.com plan, you can set a custom domain as the primary site address. Without a paid plan, all custom domain(s) on the site will automatically redirect to your free .wordpress.com or .wpcomstaging.com site address

  And, here’s the annotated screenshot of what you need to do:

  
  (if you can’t see the screenshot, click here)

  I hope this helps! 😊