Expired WordPress

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  dasolmashaka · Member · Sep 22, 2022 at 7:03 pm

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  Please help me renew WordPress account No. 43114779 and restore CFminded.com website.
  Dasol Mashaka

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Sep 22, 2022 at 7:13 pm

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  Hello, I’m sorry to hear that you have trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two separate entities, we cannot access files or data for sites hosted elsewhere, so WordPress.com staff can only assist with sites hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  It also was not using our backup product https://jetpack.com/upgrade/backup/ so we’re unable to directly assist with this.

  https://wordpress.org/support/ is an excellent resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  But in this case, I recommend contacting your hosting provider, as they may have kept a backup of your account with them: https://www.godaddy.com/help

  If they do not, you’re welcome to start a new site with us via https://wordpress.com/start where you’ll at least be able to copy and paste content from an archived copy, like https://web.archive.org/web/20210930220726/http://cfminded.com/